Important Updates from Customer Service

We want to take a few minutes to tell you about some of the upgrades and changes we’ve got going on. We’ve made updates to the Universal Transaction Gateway® (UTG®) and to several payment device integrations to improve speed and usability, added new administrator tutorial videos to DOLLARS ON THE NET®, and our point-to-point encryption (P2PE) technology was recently validated by Coalfire®, an IT Governance, Risk, and Compliance (IT GRC) firm.

IE7 and Compatibility Mode No Longer Supported

Approximately two weeks ago, Shift4 ended support for Microsoft’s Internet Explorer 7. Users still running this outdated, and therefore unsecure, browser will not be able to access DOLLARS ON THE NET® until they upgrade to a more current version.

PCI Community Meeting Recap

It’s no secret that Shift4 and the PCI Council don’t always see eye-to-eye. While we may not like every standard they issue, we recognize the efforts they have made to standardize credit card security best practices around the world. We also understand that the QSAs they train are the people who ultimately decide whether our merchant customers get the simplified PCI experience that we promise in our marketing materials.