Processor Update Brings New Technologies & Challenges

One of the major processors we work with recently released a new specification that required Shift4 to recertify with them. New specs often bring new technologies and features for you, our merchant customers. With that in mind, we went through the work required to update and modify our offering to match their new specs and expected the transition – like the vast majority of our other changes – to be simple and transparent for merchants.

Visit Us at HITEC!

HITEC, the world’s largest hospitality technology tradeshow, is taking place June 24-27 in Minneapolis. Since we know that many of you attend HITEC each year, we thought this would be a good time to give you a heads-up on what we’ll be doing at the show and where and when you can catch our presentations.

Reversing Holds on Debit

Shift4’s world-class support team handles hundreds of calls each month and helps our merchant customers walk through everything from how to settle a batch to how to add a new account administrator. The most common question they receive, and one that we’ve covered a few times before in our newsletter, is “How do I reverse the holds that are placed on my customers’ cards when they pay with debit?”

We Couldn't Have Done It Without You!

We have been enjoying some recent recognition for our strides in technology innovation and commitment to our community. One of our business partners surprised us with an award at a recent tradeshow and Nevada Business Magazine chose us for their Family Owned Business Awards.