HTNG, We Hear You!

HTNG, in response to your release of “Secure Payments Framework for Hospitality,” let us cut right to the chase and say, “thank you.” Thank you for pointing out the things that we are doing well, and for making the technology we introduced (tokenization) an industry standard. More importantly, thank you for being very clear in the areas where you’d like to see us step up and deliver new solutions. We hear you. We appreciate your candor. And we’re on it.

Shift4 Support Strives for One-Call Resolutions

Your most recent batch isn’t transmitting properly, so you call Shift4 Support and say, “Help! I’ve got a problem!”

How Superbatches Can Delay Your Funding

Is it a bird? Is it a plane? No. It’s Superbatch!

OK, Superbatch is not really a crime-fighting hero. Instead, a superbatch is – much like the name implies – an extremely large batch of transactions being sent for settlement. It is made up of all the individual batches that Shift4 receives in a day for a certain processor.

What's New with DOLLARS ON THE NET®?

The Development team at Shift4 is dedicated to providing you with the most up-to-date, user-friendly programs and Web pages for our products. We listen to your feedback and constantly strive to make the improvements most important to you – our merchant customers! Over the past few months, we’ve focused on updating our DOLLARS ON THE NET® Help page, expanding P2PE support, and adding a few customizable features for our 4Word® users. We’re also proud to announce that along with our current Canadian EMV certification with Global Payments, we now are also certified to process Canadian EMV with American Express.

6 Steps to Find the Best MSP or Processor for Your Business

Shift4’s neutrality gives our merchant customers the ability to change banks and processors whenever business needs dictate.