Who's Your Hero? Winners' Stories


Shift4 makes it a point to honor local public safety heroes each year at our Public Safety Appreciation Station (PSAS). This year we’re going a little further, calling out five local heroes who have gone above and beyond the call of duty to save lives and to change lives. Here are their inspiring stories.

Now is the Time for UTG® Updates

The need to keep Shift4’s Universal Transaction Gateway® (UTG®) updated is a frequent subject in the pages of 4Sight. It seems we’ve mentioned it every few months for as long as we’ve been publishing this newsletter. So, we may be preaching to the choir a little bit here when we tell you, our faithful readers, that we have recently begun an outbound calling campaign to encourage merchants to update their UTG version.

Exceeding Expectations: Townsend Building Supply

Many customer success stories follow the pattern of “problem, solution.” If this was one of those testimonials, we could wrap it up in two sentences: Townsend Building Supply needed a payment gateway solution that interfaced with bisTrack, their industry-specific POS solution. Shift4’s SaaS-based DOLLARS ON THE NET® gateway has that integration and our pricing met Townsend’s budget, so they inked a deal.

EMV is Coming – Don't Panic!

Back in January, Shift4 CEO Dave Oder wrote an Executive Insight article about EMV (Chip and PIN) payments coming to the U.S. At that time, the details were a bit hazy and all we knew for certain was that by 2015, U.S. merchants were supposed to have EMV in place. Dave’s outlook on the situation was grim: “It’s going to be a mess.”